Job Description: Rubrik Backup Engineer IV
Shift: 24/7 (Monthly Rotation)
Remote Work From Home
Job Summary
The Rubrik Backup Engineer IV is a senior technical specialist responsible for the design, implementation, troubleshooting, and optimisation of enterprise backup and disaster recovery solutions using Rubrik. This individual acts as a technical escalation point and subject matter expert (SME), driving innovation and automation while collaborating with cross-functional teams to ensure data protection strategies meet business requirements. The role demands deep expertise in Rubrik architecture and integration, alongside strong capabilities in automation, scripting, VMware, and modern data protection frameworks.
Career Level Summary
• Recognized expert with specialized depth in enterprise backup and recovery.
•Leads large-scale initiatives and provides technical direction across teams.
•Works independently on the most complex issues and initiatives.
•Coaches and mentors junior engineers and cross-functional peers.
Key Responsibilities
•Serve as the highest level of technical escalation for Rubrik-related incidents and issues.
•Architect and implement Rubrik backup solutions across hybrid, on-premises, and multi-cloud environments (AWS, Azure, GCP).
•Lead backup and recovery strategy design sessions for customers, including air-gapped, immutable, and ransomware-resilient architectures.
•Integrate Rubrik with external systems (e.g., ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Python, Ansible, Terraform).
•Design and maintain Rubrik SLA Domains, archival policies (cloud/tape), replication, and compliance workflows.
•Collaborate with Engineering, Storage, Security, and Application teams to ensure backup consistency and performance.
•Manage large-scale Rubrik clusters, capacity planning, and software upgrades.
•Proactively identify and resolve systemic issues across infrastructure that impact backup performance or restore SLAs.
•Document architectures, runbooks, and SOPs; contribute to technical training and playbooks.
•Work closely with stakeholders and leadership on backup audit and regulatory compliance requirements.
•Provide technical mentoring and guidance to junior engineers and partner teams.
Required Skills and Knowledge
•Expert knowledge of Rubrik CDM architecture, RBS, Polaris, and Rubrik APIs.
•Advanced skills in backup for virtualized environments (VMware, Hyper-V).
•Strong understanding of file-level, database-level, and VM-level backup and restore operations.
•Deep knowledge of cloud-native backups and cloud archiving using AWS S3, Azure Blob, and GCP storage.
•Hands-on experience with integration and automation (e.g., Python, PowerShell, REST API, Terraform, Ansible).
•Proficiency in disaster recovery design, planning, and orchestration (DR runbooks).
•Familiarity with data compliance, encryption, and ransomware defense mechanisms.
•Exposure to monitoring and reporting platforms (e.g., vROps, Splunk, Grafana).
•Good knowledge of enterprise infrastructure: storage systems (SAN/NAS), networking, Windows/Linux OS.
•Excellent documentation and communication skills for both technical and executive-level audiences.
Experience / Education
Required:
•Minimum of 10 years of experience in IT infrastructure with at least 4 years of hands-on experience in Rubrik.
•Proven track record of managing complex enterprise-scale backup environments.
•Experience with backup and recovery for databases (MSSQL, Oracle), file servers, and virtual machines.
•Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
Preferred Certifications:
•Rubrik Certified System Administrator (RCSA) or similar Rubrik platform certifications.
•VMware VCP, AWS/Azure certifications are a plus.
Work Conditions / Additional Notes
•May require flexible scheduling including after-hours and on-call support.
•General office environment; remote/hybrid work flexibility possible.
•Must be detail-oriented and able to manage multiple priorities under tight deadlines.
•Expected to stay current with evolving data protection technologies and emerging threats (e.g., ransomware).
\nAbout Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.