Manager, Software Engineering (Platform Services)
NBCUniversal
Full-time
On-site
Englewood Cliffs NEW JERSEY United States
All
Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
We are looking for an experienced Software Engineering Manager to lead a team focused on building and maintaining internal development platforms that empower our software engineering teams. This group owns and operates critical infrastructure tools such as Terraform Enterprise, GitHub Enterprise, Nexus, and SonarQube, and plays a key role in ensuring quality, security, governance, and efficiency across the software development lifecycle.
You’ll be responsible for driving platform reliability, scalability, and usability while supporting a team of engineers through mentorship, strategic planning, and cross-functional collaboration. Our internal customers are primarily software engineers, and your work will directly impact their productivity and success.
Responsibilities:
Lead and grow a team responsible for core development infrastructure platforms
Ensure the reliability, performance, and availability of supported services, meeting or exceeding SLAs
Collaborate with security and engineering teams to embed best practices across the SDLC
Drive the development and maintenance of Copilot-related metrics and dashboards using Amazon QuickSight
Oversee observability tooling and practices, including Splunk and Datadog, to ensure visibility into system health and performance
Establish and enforce governance standards for internal platforms, including access controls, compliance, and audit readiness
Partner with leadership to define team strategy, roadmap, and long-term goals
Promote engineering excellence through best practices in infrastructure as code, CI/CD, and platform governance
Support change management and continuous improvement through agile methodologies
Qualifications
5+ years of experience in software engineering, DevOps, or platform engineering
3+ years of experience managing engineering teams, including hiring, performance reviews, and career development
Hands-on experience with Terraform Enterprise, GitHub Enterprise, Nexus, and SonarQube
Experience with cloud platforms such as AWS, GCP, or Azure
Proficiency in infrastructure as code and CI/CD pipeline design
Experience with ITSM tools such as ServiceNow (SNOW), AutoNow, or Jira Service Management
Experience building and maintaining metrics dashboards using Amazon QuickSight or similar BI tools
Experience managing observability platforms such as Splunk and Datadog
Proven ability to manage services with uptime and performance SLAs
Familiarity with platform governance practices, including policy enforcement, access management, and compliance monitoring
Management Experience
Demonstrated success leading high-performing, distributed engineering teams
Skilled in coaching, mentoring, and supporting engineers at all levels
Experience fostering a culture of accountability, transparency, and continuous learning
Ability to lead teams through organizational and technical change
Strong cross-functional collaboration with product, security, and infrastructure stakeholders
Desired Characteristics:
Strong communication and interpersonal skills
Comfortable giving and receiving feedback in a constructive, growth-oriented environment
Familiarity with regulated or security-sensitive environments
Background in developer productivity or internal platform tooling
Experience building scalable systems that engineering teams actively leverage
Additional Requirements:
Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $170,000 (bonus eligible)
We are accepting applications for this position on an ongoing basis.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
We are looking for an experienced Software Engineering Manager to lead a team focused on building and maintaining internal development platforms that empower our software engineering teams. This group owns and operates critical infrastructure tools such as Terraform Enterprise, GitHub Enterprise, Nexus, and SonarQube, and plays a key role in ensuring quality, security, governance, and efficiency across the software development lifecycle.
You’ll be responsible for driving platform reliability, scalability, and usability while supporting a team of engineers through mentorship, strategic planning, and cross-functional collaboration. Our internal customers are primarily software engineers, and your work will directly impact their productivity and success.
Responsibilities:
Lead and grow a team responsible for core development infrastructure platforms
Ensure the reliability, performance, and availability of supported services, meeting or exceeding SLAs
Collaborate with security and engineering teams to embed best practices across the SDLC
Drive the development and maintenance of Copilot-related metrics and dashboards using Amazon QuickSight
Oversee observability tooling and practices, including Splunk and Datadog, to ensure visibility into system health and performance
Establish and enforce governance standards for internal platforms, including access controls, compliance, and audit readiness
Partner with leadership to define team strategy, roadmap, and long-term goals
Promote engineering excellence through best practices in infrastructure as code, CI/CD, and platform governance
Support change management and continuous improvement through agile methodologies
Qualifications
5+ years of experience in software engineering, DevOps, or platform engineering
3+ years of experience managing engineering teams, including hiring, performance reviews, and career development
Hands-on experience with Terraform Enterprise, GitHub Enterprise, Nexus, and SonarQube
Experience with cloud platforms such as AWS, GCP, or Azure
Proficiency in infrastructure as code and CI/CD pipeline design
Experience with ITSM tools such as ServiceNow (SNOW), AutoNow, or Jira Service Management
Experience building and maintaining metrics dashboards using Amazon QuickSight or similar BI tools
Experience managing observability platforms such as Splunk and Datadog
Proven ability to manage services with uptime and performance SLAs
Familiarity with platform governance practices, including policy enforcement, access management, and compliance monitoring
Management Experience
Demonstrated success leading high-performing, distributed engineering teams
Skilled in coaching, mentoring, and supporting engineers at all levels
Experience fostering a culture of accountability, transparency, and continuous learning
Ability to lead teams through organizational and technical change
Strong cross-functional collaboration with product, security, and infrastructure stakeholders
Desired Characteristics:
Strong communication and interpersonal skills
Comfortable giving and receiving feedback in a constructive, growth-oriented environment
Familiarity with regulated or security-sensitive environments
Background in developer productivity or internal platform tooling
Experience building scalable systems that engineering teams actively leverage
Additional Requirements:
Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $140,000 - $170,000 (bonus eligible)
We are accepting applications for this position on an ongoing basis.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.