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HR Program Manager - Bellevue

Aircall
On-site
Seattle Office
All

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.


How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in


About the role: 

As Global HR Program Manager, you'll lead a number of initiatives across HR, including compensation, performance, development. You'll work on exciting projects to enhance systems, streamline workflows, and drive meaningful impact.

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Your mission @ Aircall:
  • Lead strategic Global HR programs: Including the design, implementation, communication, and compliance, ensuring alignment with market competitiveness. Including, but not limited to onboarding, performance management, development.
  • US-specific HR programs: Lead and manage the development, implementation, and ongoing compliance, policies, and procedures, including but not limited to HR audits, regulatory compliance, and local policy adaptation.
  • HR technology solutions: Spearhead the implementation and optimization of HR technology solutions (e.g., ATS, HRIS, performance management systems, compensation tools) to streamline HR processes, improve data accuracy, and enhance the employee experience.
  • Vendor Management: Lead the end-to-end management of key HR vendor relationships, including PEOs, benefits administrators (e.g., 401k/pension providers), and HR technology partners, ensuring optimal service delivery and compliance.


Experience
  • Experience in Global HR Programs.
  • Experience with HR and AI tools.
  • Proficiency in additional languages is a plus.
  • Excellent analytical and problem-solving skills.
  • Strong organizational skills to communicate across multiple time zones.
  • Exceptional communication skills to work effectively with cross-cultural teams and stakeholders.


Qualifications and Skills:
  • 7+ years of HR experience, or equivalent qualifications.
  • Excellent organizational skills and attention to detail.
  • Proficiency in excel and HRIS tools (e.g., BambooHR or similar).
  • Preferred: Experience in a tech and a multinational environment.


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$130,000 - $150,000 a year
This is not including bonus, equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.
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Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.


Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.


We’re creating a place where great people trust one another and thrive together.


People flourish at Aircall and now is the time to be part of the team and the journey we’re on.


Why join us?


🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, internet, and childcare reimbursements

💚 Generous parental leave policy


DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 


We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  


We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.


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