AE Manager, DACH market - Berlin

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

We are now hiring an AE Manager, DACH to take full ownership of the Account Executive organization. You will manage a team of 7 AEs across Velocity (SMB) and Strategic (MM) segments and report directly to the Managing Director DACH.

This is a hands-on leadership role. Success is measured by revenue performance, forecast reliability, and the quality of coaching and development within the AE team.

• Lead, coach, and develop a team of AEs across Velocity and Strategic segments to consistently crush revenue quotas.
• Drive consistent performance through strong team execution, pipeline discipline, and deal quality.
• Run effective 1:1s, pipeline reviews, deal coaching sessions, and team trainings.
• Ensure accurate forecasting and clear visibility on risks, gaps, and opportunities.
• Raise the bar on sales fundamentals: qualification, value-based selling, and closing rigor.
• Work closely with the Managing Director to translate DACH strategy into day-to-day execution.
• Partner with the BDR Manager, Partnership Manager, and AM Manager to ensure strong alignment across the full revenue funnel.
• Contribute to hiring, onboarding, and ramping new AEs as the team evolves.
• Foster a culture of performance, trust, and continuous improvement.

• Several years of experience leading B2B SaaS sales teams in the DACH market
• Strong people manager with a coaching-first, hands-on leadership style.
• Proven ability to develop sales talent and improve performance over time.
• Solid understanding of SMB, Mid-Market, and B2B sales cycles.
• Comfortable managing and working data-enabled: pipeline, forecasts, conversion rates, and deal health.
• Able to balance structure and pragmatism in a fast-moving scale-up environment.
• Fluent in German and English.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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