The People & Operations Coordinator will be responsible for leading culture-building activities, overseeing employee lifecycle processes, managing candidate recruitment and selection at the early stages, supporting benefits administration, and ensuring the smooth day-to-day operation of the office environment. This role works closely with employees, candidates, and leadership to foster a positive workplace experience and support our operational needs.
This is a part-time position (30 hours per week) and will follow Mountain Standard time business working hours.
RESPONSIBILITIES
- Coordinate onboarding and offboarding processes to create a seamless employee experience.
- Oversee employee benefits programs, including enrollment support, vendor coordination, and ongoing communications.
- Maintain accurate employee records, organizational charts, directories, reports, and internal documentation.
- Manage payroll processing and 401(k) administration, ensuring timely payments, compliance, and employee support.
- Plan and execute employee engagement programs, including team lunches, milestone celebrations, quarterly rewards, and cultural initiatives.
- Manage swag, employee gift platforms, and recognition programs.
- Maintain and update the Culture Guide, Employee Handbook, and policy documentation to reflect current standards.
- Lead the recruitment process by screening applicants, coordinating interviews, and partnering with hiring managers to ensure a positive candidate experience.
- Support compliance efforts by ensuring HR processes, records, and policies align with legal and regulatory requirements.
- Assist with compensation research and market data collection to support salary benchmarking and pay decisions.
- Oversee office operations, including supplies, snacks, travel logistics, and internal event coordination.
- Provide light IT support, manage internal file storage systems, and support company-wide meeting logistics.
- Lead operational improvements across people processes, culture programs, and internal systems.
- Bachelor’s degree or equivalent experience, with a strong desire for continuous learning.
- 3+ years of experience in HR, People Operations, Recruitment Coordination, or a similar role with increasing responsibilities.
- Demonstrated ability to screen candidates, evaluate qualifications, and manage early-stage hiring processes.
- Experience maintaining employee records, supporting policy documentation, and contributing to organizational compliance with employment standards.
- Must be a detail-oriented, proactive professional with strong organizational and relationship-building skills who can manage multiple priorities in a fast-paced environment while enhancing employee experience and driving operational efficiency.
- Ability to handle confidential information with professionalism and discretion.
- Proficiency in Google Workspace and Microsoft Office; familiarity with HRIS, ATS platforms, or internal operations tools is a plus but not required.
Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:
- Permanent remote work flexibility
- Annual performance bonuses
- Dedicated coaches offer an extra channel of support and skill-building
- Opportunities for professional growth
At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.